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Our response to COVID19

Updated: May 11



We welcome you to PHNX with warmth and hospitality. While the COVID-19 outbreak is a precipitously changing and fluid situation, we are committed to keeping you informed and to care for you safely as a valued guest.


We have embraced the precautionary measures below for the safety of our guests and employees. We take the utmost care to ensure every stay with us is safe, clean and comfortable.

Our measures


  • Rigorous cleaning and sanitisation of rooms.

  • Frequent sanitisation of high-contact points, such as elevator buttons, door handles, reception counters, bathrooms and community rooms.

  • Frequent sanitisation of high-contact points, such as elevator buttons, door handles, reception counters, bathrooms and community rooms.

  • Small disinfectant hand wash bottle in room upon arrival, which you can take with you anywhere you go.

  • Provision of medical masks and gloves for our guests and employees upon request, subject to availability.

  • Regular training of our employees ensuring proper hand hygiene and awareness of COVID-19. This is vital to help combat the spread of viruses and the health of our employees and guests.

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Hannoverschestrasse 88

21073 Hamburg, Germany

+49 (0)40 309 549 76

 

hamburg@phnx.me

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